At FuturonClimb, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our API and integration testing services.

We operate from Thailand and comply with applicable data protection laws, including the Personal Data Protection Act B.E. 2562 (2019) and international standards where relevant to our global client base.

We collect information necessary to provide our API testing and integration services:

• Contact Information: Name, email address, phone number, and company details when you request our services
• Technical Data: API endpoints, integration specifications, and testing requirements you provide
• Usage Data: How you interact with our testing tools and platforms
• Communication Records: Emails, calls, and messages related to our services
• Payment Information: Billing details processed through secure third-party payment processors

Your information helps us deliver quality API and integration testing services:

• Performing comprehensive API testing and integration analysis
• Communicating about project progress and technical findings
• Managing billing and payment processes
• Improving our testing methodologies and tools
• Providing technical support and troubleshooting assistance
• Meeting legal and regulatory requirements in Thailand and internationally

We don't use your data for marketing purposes unless you specifically opt in. Our focus is on delivering excellent testing services, not bombarding you with promotional content.

We're selective about when and how we share your information. Here's our approach:

• Service Providers: Trusted third parties who help us deliver services (payment processors, cloud hosting, communication tools)
• Legal Requirements: When required by Thai law or valid legal processes
• Business Transfers: In the unlikely event of a company sale or merger, with advance notice to you
• With Your Consent: Any other sharing only happens with your explicit permission

We never sell your personal data to third parties. That's not our business model, and it never will be.

You have significant control over your personal information. Here are your rights and how to exercise them:

To exercise these rights, simply contact us using the information at the bottom of this policy. We'll respond promptly and help you understand your options.

Protecting your information is a core part of our business operations. We implement multiple layers of security:

• Encryption: All data transmission uses industry-standard SSL/TLS encryption
• Access Controls: Strict authentication and authorization protocols for our team
• Regular Updates: Consistent security patches and system maintenance
• Secure Infrastructure: Reputable cloud providers with robust security certifications
• Data Backups: Regular backups stored securely to prevent data loss
• Incident Response: Clear procedures for addressing any security concerns quickly

While we can't guarantee perfect security (no one can), we take every reasonable precaution to protect your data from unauthorized access, alteration, or disclosure.

We keep your information only as long as necessary for legitimate business purposes:

• Active Projects: Throughout the duration of our working relationship
• Completed Projects: Up to 3 years for reference and support purposes
• Financial Records: 7 years as required by Thai accounting regulations
• Legal Requirements: As mandated by applicable laws

After these periods, we securely delete or anonymize your personal data. You can also request earlier deletion in most cases.

Our API testing work sometimes involves data transfers outside Thailand, particularly when:

• Using cloud services hosted in other countries
• Working with international clients or their systems
• Accessing third-party testing tools and platforms

When transferring data internationally, we ensure appropriate safeguards through standard contractual clauses, adequacy decisions, or other approved mechanisms under Thai and international data protection law.

Our website uses minimal tracking technologies:

• Essential Cookies: Necessary for basic website functionality and security
• Analytics: Basic usage statistics to improve our website (you can opt out)
• No Advertising: We don't use tracking cookies for advertising purposes

You can control cookie settings through your browser. Disabling essential cookies might affect website functionality, but won't prevent you from contacting us or using our services.

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll:

• Update the "Last updated" date at the top of this policy
• Email active clients about important changes
• Post notices on our website for major updates
• Give you reasonable time to review changes before they take effect

We recommend checking this policy periodically, especially before starting new projects with us.